How do I get a Cromaine District Library card?
Fill out an application for a library card at the Circulation Desk.

What should I do if I lose my library card?
If you lose your card, Circulation will issue a new one. Replacements for lost cards are $1.00 each.

Should I notify you if I change my phone number or address?
Yes, please let us know at Circulation if you change your phone number or address.

May others use my card?
Yes, but you alone will be responsible for anything taken out on your card.

May I use my card at other public libraries?
Yes, you may use the Cromaine card at any of our 90 reciprocal libraries including Brighton, Howell, Highland, and Milford. Also, with a MichiCard sticker, available at the Circulation Desk, you can use any public library, which participates in MichiCard program, throughout the state of Michigan.

Can I use cards from other libraries at Cromaine District Library?
A card from any of our reciprocal borrowing libraries may be used at Cromaine District Library and/or a library card with a MichiCard sticker.

How many items may I take out with my card?
There are no limits to the number of items you can take out.

How long can I keep the materials?
All items except for DVDs and Videos go out for three weeks. DVDs and Videos can only be checked out for 1 week.

What are the fines for overdue items?
Cromaine District Library only charges replacement charges and processing fees on lost and damaged items. We do not charge overdue fines.

How can I renew items?
You can renew items by phone, in person, or online through our online catalog.

How many times can I renew an item?
Once, as long as no one else is waiting for the item.

Can I return items checked out from another library to Cromaine?
Yes, if the item is from a library that is a reciprocal borrower or a MichiCard library, such as another TLN (The Library Network) library.

How can I reserve materials?
You can reserve items by phone, in person, or online through our online catalog.

I know the book I want, but your library doesn't have it.
Cromaine staff will be happy to Interlibrary loan (ILL) the book for you through TLN.

May I check out items if I don't have my card with me?
Yes, but only if you have proper identification with you, i.e. Driver’s License or Student Picture I.D.

What can I do with computers at the library?
Public computers are available at Cromaine Library for internet access, information gathering
and word processing.

Do you have a typewriter I can use?
Sorry, we no longer have a typewriter available.

Do you offer wireless access to the Internet?
Yes, wireless internet access is available at both Cromaine Library locations.

How do I access my library account from home?
Go to www.cromaine.org and click on "Login to Your Account" button near the top right side of the page. Enter your full barcode number from your library card omitting any spaces. Click "logon" and your account overview will appear.

How much does it cost to photocopy/fax?
Photocopies are 10 cents each, for 8 1/2" x 11", 15 cents each, for 8 1/2" x 14" and 20 cents each, for 11" x 17". There is a 10% discount for 100 or more copies. Our fax charge is $1.00 per page for sending and receiving in the United States and Canada. There is a charge of $2.00 per page for international faxes.

How do I get my notices by email?
To receive notices through your email account enter your "Account Overview" section (see how-to enter library account question above). Scroll down and click on "Profile". Add your email address here and click on "update".

Do you have meeting rooms for the public to use?
Yes. To reserve a room go to www.cromaine.org, choose Community Room under the "Services" button on the left and follow the directions posted there.

Do you have tax forms?
Yes. You may pick up these forms at our Reference Desk on the main floor.

Can I send a reference question via email?
Yes. Go to www.cromaine.org and click on "Get Answers" button. Fill out and submit the form with your question.

Can I request that you purchase an item?
Requests are always welcome. Please either call us, visit the Circulation Desk on our main floor, or send us a suggestion form to voice your choices.

What if the book I need is a reference book?
Reference books are available for use only here at Cromaine Library. They may not be checked out. However, you may photocopy specific pages of interest.

Why do I have to enter my barcode to use the databases on your web site?
The library pays for the databases by using tax payers' money, therefore it must restrict their use to valid cardholders only. There are also many databases available for Michigan residents who do not have Cromaine District Library card.

What happened to MiLE?
Sorry, the MiLE service is no longer available.

How do I know that my privacy is protected?
Cromaine District Library respects and protects the privacy of library users and its web site visitors.
We retain only the minimum amount of information required by State and Federal laws and make every effort to provide secure and anonymous access to our resources. For additional information, see our privacy policy.

How secure is My Account? Could somebody guess my barcode?
It is always possible that someone could guess your barcode - just as it is possible that someone could guess your credit card number. Both are equally unlikely. To login to My Account, you are required to provide your entire 14-digit barcode number. Each barcode contains something called a "check digit" - they are not sequential and cannot be easily guessed.

What are BookLetters?
BookLetters is an email newsletter service. Newsletters contain titles of specific genre or category. You get a short summary of each title along with a link to our library catalog if you would like to check the item's availability or place a request. You can view the Bookletters offered by Cromaine and sign up for those that you find interesting here.

How often will I receive BookLetters?
There are two kinds of BookLetters: The ones that are put together by our staff (Cromaine BookLetters) and the ones that are created for all libraries subscribing to BookLetters service (Other BookLetters). Cromaine BookLetters are emailed when they are updated, which can vary from every few weeks to every few months. The publication for Other BookLetters is available here.

When I click on "Search Our Catalog", I get a message saying that the title is not found.
This may happen with certain titles on Other BookLetters or Bestseller Lists. Titles for these lists are not selected by Cromaine, therefore we cannot guarantee that we own everything that is listed there. If you would like us to add that item to our collection, please let us know; you may also try MiLE to see if we can get that item for you from other libraries.

How do I unsubscribe?
Information on how to unsubscribe from BookLetters is included with each newsletter that you will receive.

How did the Cromaine name come about?
Cromaine District Library was named in honor of its donors, J. Robert Crouse and his uncle, Henry A. Tremaine.

Where is the library located?
Cromaine District Library is located at 3688 N. Hartland Road, approximately 2 miles north of M-59 in the Settlement District of Hartland. More information here...

Who maintains the gardens around the library?
The Hartland Home and Garden Club maintains all gardens and plantings around the library.

How do I donate items?
The Cromaine District Library is grateful for gifts, and its collection has been enriched by donations of materials as well as contributions. In accepting a gift of materials, the Library reserves the privilege of deciding whether items donated should be added to the collection. The Cromaine District Library accepts gift books and other materials with the understanding that items, which are useful to the library collection, will be retained and the others disposed of in whatever manner the librarian deems best. Gifts of equipment or furnishings are subject to the acceptance by the Director. Criteria for acceptance will include the condition of the gift (preferably new or in excellent condition); compatibility with its intended location; care or maintenance requirements and consistency with the goals and objectives of the Library. Such gifts become the property of the Library and may be sold if not suitable for library use. Gifts of art objects, rare books or other miscellaneous items are subject to the acceptance by the Director and may be referred to the Board of Trustees for acceptance depending on the circumstances. Criteria for acceptance will include the suitability of the item, the amount of space required, the length of time to be displayed, if appropriate, and the degree of special handling needed. Such gifts become the property of the Library and may be sold if not suitable for library use.

Are there volunteer opportunities at the library?
Volunteer opportunities include “First Friends” and “Junior Friends of Cromaine”, both for young adults during the school year. The adult “Friends of CDL” group meets all year. Youth volunteers help during summer months with juvenile and young adult Summer Reading Clubs.

Is there a Friends of Cromaine Library group?
The Friends of Cromaine District Library are a non-profit organization dedicated to establishing a closer relationship between the library and the community. The Friends group raises funds through book sales, copy machine, and book rentals to purchase new library equipment, fund special programs for adults and children, promote awareness of the library's programs and services, and volunteer for library programs and services.

Does the library accept monetary donations?
Each fall, patrons have an opportunity to make a special monetary donation through our Annual Giving Campaign. However, donations are gratefully accepted all year round. Also, Memorial donations and Honorariums are two ways you may make a donation to the library in the name of another. Acknowledgement letters will be sent to the donor and recipient.